These Terms of Use ("Terms") govern your use of integrityrooterandplumbing.com (the "Site") and the Integrity Rooter & Plumbing telephone referral service (together, the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What the Service is
Integrity Rooter & Plumbing is a free referral service. We connect callers with independent, third-party plumbing professionals ("Service Providers") who serve the Jacksonville, Florida area. We are not a plumbing contractor, we do not perform plumbing work, and we do not employ, supervise or control Service Providers.
2. Service Providers are independent
Each Service Provider is an independent business solely responsible for its work, including pricing, estimates, scheduling, licensing, permits, insurance, workmanship, guarantees and warranties, and compliance with law. Any agreement for plumbing services is between you and the Service Provider only. We encourage you to verify a Service Provider's license and insurance before work begins. Florida contractor licenses can be checked at myfloridalicense.com.
3. No guarantees
We do not guarantee that a Service Provider will be available in your area at any particular time, that they will arrive by a particular time, or the price, quality, timeliness or results of any work. Arrival estimates are estimates only. Information on the Site is general information, not professional advice for your specific situation.
4. Emergencies and safety
If you smell gas, see sparks, have flooding near electrical equipment or face any danger to life or health, leave the area and call 911 or your utility's emergency line first. The Site's safety tips are general guidance and are not a substitute for emergency services.
5. Calls and communications
Calls may be recorded and monitored for quality, training and dispute resolution. By calling, you consent to recording and to our sharing your call information with Service Providers so they can help you, as described in our Privacy Policy.
6. Acceptable use
You agree not to misuse the Service, including by placing prank or fraudulent calls, interfering with the Site's operation, scraping it in bulk, attempting unauthorized access or using it for any unlawful purpose.
7. Intellectual property
The Site's content, design, graphics and logos are owned by or licensed to Integrity Rooter & Plumbing and are protected by law. You may view and print pages for personal, non-commercial use only.
8. Disclaimer of warranties
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, Integrity Rooter & Plumbing and its owners, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any damages arising from the acts or omissions of any Service Provider, including property damage, personal injury, delays, pricing disputes or defective work. Our total liability for any claim relating to the Service will not exceed one hundred dollars (US$100).
10. Indemnity
You agree to indemnify and hold harmless Integrity Rooter & Plumbing from claims arising from your misuse of the Service or your violation of these Terms.
11. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in Duval County, Florida, and you consent to their jurisdiction.
12. Changes
We may change these Terms at any time by posting an updated version on this page. Continued use of the Service after a change means you accept the updated Terms.
13. Contact
Questions about these Terms can be sent to query@integrityrooterandplumbing.com or made by calling (833) 819-1044. See also our Disclaimer.